Thank you for choosing Mustafeez Private Limited. We're committed to delivering your products to you in a timely and efficient manner. Please review our shipping policy below:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the following business day.
2. Shipping Methods:
- We offer several shipping methods to accommodate your needs, including standard and expedited shipping options.
- Shipping carriers may vary based on your location and the shipping method selected at checkout.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of your order, destination, and selected shipping method.
- You can view the shipping cost at checkout before completing your purchase.
4. Delivery Time:
- Delivery times vary depending on the shipping method selected and your location.
- Estimated delivery times will be provided at checkout for each shipping option.
5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your package's progress using the provided tracking number through our website or the carrier's website.
6. International Shipping:
- We offer international shipping to select countries. Additional shipping fees and customs duties may apply.
- Delivery times for international orders may vary due to customs processing and local postal services.
7. Order Tracking:
- If you have an account with us, you can track your order's status and history through your account dashboard.
- If you checked out as a guest, you can track your order using the tracking information provided in your order confirmation email.
8. Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid any delivery delays or issues.
- We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
9. Delivery Issues:
- If you encounter any issues with your delivery, such as delays or damages, please contact our customer service team for assistance.
- We will work with you and the shipping carrier to resolve any issues and ensure a satisfactory outcome.
10. Returns and Refunds:
- For information on returns and refunds, please refer to our Return Policy.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at shipping@mustafeez.com . We're here to help make your shopping experience with Mustafeez Private Limited as smooth and enjoyable as possible. Thank you for choosing us!